Resource Hub
You've come to the right place!
This where you’ll get all the resources you will ever need — short of doing the course itself. Our prospectus, information about the core text, articles and research and more.
Our Resources
Research and Articles
Explore customer technology, management, and strategy with Field Bell Institute articles and research summaries.
Prospectus
Get access to our Student Prospectus and other course related downloads in one convenient place.
L&D Info Pack
Everything your team needs to bring the Mini MBA in Customering in-house, from curriculum to delivery.
The Core Text: The Customering Method
Learn about The Customering Method and get your own copy before class starts (not mandatory), or check with your team leader to see if they ordered one for you to aid in your training.
Scholarship Programme
Circumstances holding you back?
Unlock a study place with Field Bell Institute through our limited scholarship programme, created to help capable, committed learners take the next step toward their goals.
Apply for support and move closer to a world-class learning experience.